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| CargoSoft user newsletter 2024 No. 05
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Dear Mr. Bieniek,

Welcome to the CargoSoft user newsletter - now in a new format. We have put together some interesting topics for you below:

  • Ticket portal - enhanced functionalities for a better overview
  • Questions & Answers - about CargoSoft API
  • Training dates & knowledge transfers 2024
  • Tips and tricks with CargoSoft
  • Trade show review - BBEU 2024 in Rotterdam, Vocatium Bremen
We hope you enjoy our topics and wish you an enjoyable read.

Your CargoSoft newsletter team

Ticket portal - enhanced functionalities for a better overview

Get full control with our ticket portal!

Dear CargoSoft Users,

We are pleased to inform you that our ticket portal is now even more powerful! To give you an even better overview of your tickets, we have implemented a new function: the ticket overview in Excel format.

What does this mean for you?

From now on, you can get a detailed overview of the tickets you have created in Excel format with just one click. Thanks to this new function, you can analyze and evaluate your data as you wish.

How does it work?

It's very simple! Simply visit our ticket portal at https://support.cargosoft.de and log in. There you will find the new “Reporting” button. Click on it to open a new window in which you can export the desired overview as an Excel or CSV file.

Would you like an example?

Take a look at the attached sample ticket overview in Excel format to get an idea of how easily and clearly your data can be displayed.

But that's not all!

Registering in the portal not only gives you access to this new function, but also many other benefits. You will receive an overview of all current open tickets based on your individual filter settings. In addition, when creating a new ticket, you can provide all the necessary information such as product, reference and screenshots directly to speed up the response to your request.

Try it out!

Use the extended functions of our ticket portal now to keep control of your tickets and optimize your work processes.

If you have any questions or suggestions, please do not hesitate to contact us.
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Questions & Answers

What is the CargoSoft API?

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CargoSoft users can further expand their customer service with CargoSoft API TMS-Connect. This is our interface to CargoSoft TMS

Improve your customer service with our interface to the CargoSoft TMS transport management system. Give your customers and their target groups fast and direct online access to TMS tracking data and information in real time and integrate this data directly into your website or app. Every customer inquiry on the website or app relieves your customer service.

Do you want to pass the information from the API to other systems? Normally, you can even do this without us - with the technical description and a few basic conditions, web developers can use the data.

Our sales team will be happy to answer any questions you may have - by telephone on
+49 (0)421 98 500-0 or
by e-mail: sales(at)argosoft.de.
CargoSoft user training
We offer user training and knowledge transfer in German language at regular intervals and on special request in English language as well. Take advantage of our experienced coaches to expand your knowledge.

Training dates for CargoSoft users (German):

12.08.2024
CargoSoft TMS - Seefracht Export

27.08.2024
CargoSoft TMS - Luftfracht Export & Import

03.09.2024
ATLAS Export & Import

10.09.2024
CargoSoft TMS - Faktura

11.09.2024
CargoSoft TMS - Maskeneditor, FormGen f. Admins

21.10.2024
CargoSoft TMS - Seefracht Import

06.11.2024
CargoSoft TMS - Statistiken & Auswertungen

12.11.2024
CargoSoft TMS - Luftfracht Export & Import

Details can be found on our homepage under the header Training. You are also welcome to ask us about individual training dates in English language...
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Trainings
CargoSoft tips & tricks
ENTER DATE OR MONTH WITH THE T OR M- FUNCTION

To enter day's date, simply type a 't' and press the TAB key and TMS enters current date.

To enter in CargoSoft TMS the month of performance, simply type an 'm' and press the TAB key. The program enters the current month.

To enter a date or month in the past, enter the number of days (t) or months (m) and a minus sign (-), e.g. 't-2' for the day before yesterday or 'm-2' for the month before last.

For future values, simply enter the number, e.g. 't2' for the day after tomorrow.

This quick entry is available to you in entry fields and also in search fields on the dashboard.

You can find further options in our online documentation.
Trade Show Review
From May 21-23, 2024, CargoSoft was represented at the international trade fair Breakbulk Europe 2024 in Rotterdam.

It is the world's largest project freight and breakbulk event with over 600 exhibitors from 126 countries and attracted more than 11,000 visitors this year.

Alexander Kropp and Steffen Bieniek as well as Gaetano Soviero from DAKOSY AG were on site together for CargoSoft.

Discussions were held with many of our existing customers as well as potential new customers.

It was a good opportunity to exchange ideas in person.

From May 29-30, 2024, CargoSoft was represented at the Vocatium 2024 training fair in Bremen.

The Vocatium training fair is the event for training and studies and enables career starters to have well-prepared discussions with the exhibitors' advisors (training companies, technical colleges, universities and institutions) on site. We support this concept, as it usually helps trainees and students a great deal on their way to choosing a career.

The Vocatium fairs are among the most successful career choice fairs and take place around 80 times a year in Germany.

Imke Anderschak, Hauke Gulich and Christian Godde from our training team, together with our trainees Jana (dual studies - Bachelor (B.Sc.) Computer Science) and Rezan (training as an IT specialist in application development), prepared and implemented the trade fair participation for CargoSoft.

Many good discussions were held with potential new trainees and students.

Breakbulk Europe 24

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Vocatium Bremen 24

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CargoSoft GmbH
Buschhoehe 10, D-28357 Bremen, Germany
www.cargosoft.de

Phone: +49 (0)421 / 98500 - 0
Events: event(at)cargosoft.de
Sales: sales(at)cargosoft.de
Servicedesk: support(at)cargosoft.de

Registered office of the company: Bremen, Germany HRB 19594 ▪ Management: Uwe Droste, Friedrich Schierenberg, Ulrich Wrage

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